Frequently Asked Questions
Everything you need to know about our cruelty-free beauty products and services.
Are your products cruelty-free?
Absolutely. We have been fighting against animal testing since 1989. All our products are 100% cruelty-free and many are certified vegan by The Vegan Society.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking link. You can also track your status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We want you to love your skin. If you are not satisfied with a purchase, you can return it within 45 days of purchase for a full refund, provided the product is in its original condition.
Do you offer international shipping?
Currently, we ship to over 60 countries worldwide. Shipping rates and delivery times vary by location and will be calculated at the checkout page.
How do I join the Love Your Body™ Club?
You can join our loyalty program for free online or in-store. Members earn points for every purchase, receive a birthday gift, and get exclusive access to new product launches.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options like Klarna and Afterpay.